Privacy Policy

We collect various types of information when you open an account and use our services at Big TK. All data collected under this Privacy Policy is stored securely.

• We only collect information that is necessary to provide our services — nothing more.
• Sensitive financial details such as full card numbers or bank PINs are never stored.
• big tk does not collect special category data such as health, religious, or political information.

Big tk collects your information in several ways. We maintain full transparency in every method and only collect data with your consent.

• Registration Form: We collect the information you provide directly when creating your account.
• KYC Verification: Identity documents are collected to verify your identity.
• Payment Transactions: Financial information is automatically recorded during deposits and withdrawals.
• Cookies & Tracking: Device information is collected via cookies and log files during your use of the website.
• Support Contact: Conversations during live chat or email interactions are recorded and stored.
• Mobile App: Using the big tk app may result in data collection based on the device permissions you have granted.

Big tk uses the information collected from you solely for specific, legitimate purposes. It is never used for anything beyond those purposes.

• To create and manage your account and ensure its security.
• To process payments and verify financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To personalize game and bonus offers based on your preferences.
• To send promotional emails and notifications (with your consent).
• To meet legal obligations and the requirements of regulatory authorities.
• To improve the platform technically and enhance the user experience.
• To monitor responsible gaming and detect harmful behavior.

Big TK never sells your personal data. However, limited information may be shared with trusted partners in specific circumstances where it is necessary to deliver our services.

• Payment Providers: Payment-related data is shared with bKash, Nagad, Rocket, and banks solely for transaction verification.
• KYC Partner: Identity document details are shared with identity verification agencies.
• Legal Authorities: Data may be disclosed to government authorities in response to a court order or official investigation.
• Game Providers: Only gaming-related data is shared with live game operators.
• Analytics Partner: Anonymous and aggregated data is used to analyze user behavior.

Big TK uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.

How long big tk retains your data depends on the type of information and applicable legal requirements.

• All data is retained for as long as your account remains active.
• Even after account closure, financial data is retained for up to 5 years in line with legal obligations.
• KYC documents are retained in accordance with regulatory guidelines.
• Marketing preferences and contact information are retained until you withdraw your consent.
• Once the designated retention period expires, data is securely deleted or anonymized.

Under big tk's Privacy Policy, you have several important rights regarding your own data.

To exercise these rights support@bigtk.betEmail us at. Big TK will respond within 30 days.

Big tk uses world-class technology and processes to protect your data. Our security team monitors systems around the clock, 24 hours a day.

• 256-bit SSL Encryption: All data transfers take place over encrypted channels.
• Two-Factor Authentication (2FA): A second layer of security can be enabled on your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular audits are conducted by independent third-party experts.
• Staff Training: All employees receive regular training on data protection.
• Data Breach Response Plan: In the event of an incident, all relevant parties will be notified within 72 hours.

Big tk is a platform strictly for users aged 18 and above. No data is collected or stored from anyone under the age of 18.

• Age is verified at the time of registration. No one under the age of 18 is permitted to open an account.
• Any account found to belong to a minor will be immediately closed and all associated data permanently deleted.
• Parents or guardians may raise concerns regarding their child's account.

Big TK may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.

• You will be notified by email at least 7 days before any major changes take effect.
• The date of the latest update will always be displayed at the top of this page.
• Continued use of the platform after an update will be considered acceptance of the revised policy.

Contact us for any privacy-related questions, requests, or complaints. Big TK typically responds within 72 hours.